Privacy Policy

1. Information We Collect

We collect information you provide directly - such as your name, email address, phone number, and shipping address when you place an order or contact support. We also collect limited technical data automatically, including your browser type, device information, IP address, and pages visited, to keep the site secure and improve your experience.

2. How We Use Your Information

• To process and deliver your orders
• To send order updates, tracking details, and support responses
• To personalise product recommendations and the PC Builder experience
• To prevent fraud and maintain site security
• To share occasional offers (only if you opt in - you can unsubscribe anytime)

3. Cookies & Similar Technologies

We use cookies and local storage to remember your cart, your theme preference, and your session. These are essential to the functioning of the store. We do not sell your personal data to anyone.

4. Sharing of Information

We share your information only with trusted partners who help us run the store - shipping carriers to deliver your order, and payment gateways to process transactions. These partners are bound by confidentiality and use your data only for the service they provide.

5. Data Security

We use industry-standard encryption (HTTPS) for all data transmitted to and from our site. Payment information is handled directly by PCI-DSS compliant gateways - we never see or store your full card number. Access to your personal data is restricted to employees who need it to serve you.

6. Data Retention

We retain your order history as long as your account or orders exist, and as required for tax, legal, and warranty purposes. Session-only data (such as guest carts) expires automatically after a short period.

7. Your Rights

You can request access to, correction of, or deletion of your personal data at any time. To exercise these rights, contact us at [email protected]. We will respond within a reasonable timeframe.

8. Children's Privacy

Our services are intended for users aged 18 and above. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy from time to time. The latest version will always be published on this page with the date of the last update.